Legal
Privacy Policy
Last Updated: 10 May 2025 | Effective: 10 May 2025
Saka ("we", "us", "our") is committed to protecting the personal data of individuals who contact us or use our inheritance law advisory services. This Privacy Policy explains what data we collect, how we use it, and your rights under Malaysian law.
Our services are based at No. 11, Jalan Bukit Ceylon, 50200 Kuala Lumpur, Malaysia. This policy applies to personal data collected through our website, contact forms, telephone enquiries, and in the course of providing our legal advisory services.
1. Data We Collect
We may collect the following categories of personal data:
- Identity data: Full name, MyKad or passport number where required for legal processes
- Contact data: Email address, phone number, postal address
- Case data: Information about the deceased, heirs, estate assets, and family circumstances provided in the course of an engagement
- Technical data: IP address, browser type, and usage data collected via website cookies (see Section 5)
- Communication data: Records of messages, emails, and calls related to your enquiry or matter
2. How We Collect Data
- Through our website contact form
- By telephone or video consultation
- Via email correspondence
- Documents and information provided by you in the course of our legal services
- Cookies and analytics tools on our website (with your consent)
3. Legal Basis for Processing
Under Malaysia's Personal Data Protection Act 2010 (PDPA), we process your personal data on the following grounds:
- Consent: Where you submit an enquiry via our contact form or subscribe to communications
- Contractual necessity: Where data is needed to provide the legal services you have engaged us for
- Legal obligation: Where processing is required by Malaysian law (e.g., court filings, regulatory requirements)
- Legitimate interests: For improving our services and maintaining business records, provided these interests are not overridden by your rights
4. How We Use Your Data
- To respond to your enquiries and provide the advisory services requested
- To prepare and file legal documents on your behalf
- To liaise with courts, government agencies, banks, and other institutions in connection with your matter
- To send you updates about your matter's progress
- To maintain our internal records as required by professional obligations
- To improve our website and services (analytics, with your consent)
We do not sell your personal data to any third party. We do not use your data for direct marketing without your prior consent.
5. Data Sharing
We may share your personal data with:
- Courts and tribunals where required to conduct your legal matter (e.g., High Court, Syariah Court)
- Government agencies such as Jabatan Pendaftaran Negara, Jabatan Insolvensi, or land registries
- Financial institutions as required to administer or distribute estate assets
- Amanah Raya Berhad where relevant to estate administration
- Third-party service providers who assist in operating our website (e.g., analytics, hosting), under confidentiality obligations
All sharing is conducted only where necessary and in accordance with applicable law.
6. Data Retention
We retain personal data for as long as required to deliver the services engaged, plus the minimum period required by our professional obligations as Malaysian advocates and solicitors. Legal files are typically retained for a minimum of seven years following completion of a matter. Website enquiry data not resulting in an engagement is retained for up to 12 months.
7. Cookies
Our website uses cookies to improve your experience. Essential cookies enable basic site functionality. Optional analytics and preference cookies are only set with your consent, managed through our cookie consent banner. For full details, see our Cookie Policy.
8. Data Protection Measures
- All client files are stored on access-controlled systems
- Website data is transmitted via HTTPS (TLS encryption)
- Access to client data is limited to team members with a need-to-know basis for that matter
- In the event of a data breach affecting your rights, we will notify you as required by the PDPA
9. Your Rights Under the PDPA
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Withdraw consent for processing where consent is the legal basis
- Request that we cease using your data for direct marketing purposes
- Inquire about our data processing practices
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days of receiving your request. Note that certain data cannot be deleted while it is required for ongoing legal proceedings or professional retention obligations.
10. Third-Party Links
Our website may contain links to external websites (e.g., court portals, government resources). We are not responsible for the privacy practices of those sites. We encourage you to review their respective privacy policies before submitting any information.
11. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor's data has been submitted to us without appropriate authority, please contact us so we may address it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of our services or website after the update constitutes acknowledgment of the revised policy.
13. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact:
- Email: [email protected]
- Address: Saka, No. 11, Jalan Bukit Ceylon, 50200 Kuala Lumpur, Malaysia
- Phone: +60 19-583 7240